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Support

We're happy to help. Reach us directly, or check the quick answers below.

Contact us

Email our team and we'll get back to you, usually within one business day. Please include your device and OS version so we can help faster.

support@querywing.com
Quick answers

Frequently asked questions

How do I add an item?
From your home, tap the + button and choose Add item. Give it a name, snap or attach a photo, pick a room, and add any details you like — purchase date, price, serial number, or a receipt. Tap Save and it's in your inventory, searchable right away.
How do warranty reminders work?
When adding or editing an item, set the purchase date and the warranty length (for example, 12 or 24 months). Dewllio calculates the expiry date and sends you a reminder before coverage ends, so you have time to make a claim. You can attach the warranty document to the item, too.
How do I set up recurring maintenance?
Create a maintenance task (like replacing an HVAC filter or testing smoke alarms), choose how often it should repeat, and Dewllio will remind you each time it's due. Mark tasks complete to keep a tidy history of your home's upkeep.
How do I export my data?
Go to Settings → Export data to download a clean CSV of your inventory — handy for insurance, a move, or your own records.
How do I delete my account?
Open Settings → Delete account, then type DELETE to confirm. Deletion is immediate and irreversible. Full details are on our account deletion page. If you can't access the app, email us and we'll delete it for you after verifying ownership.
Is my data private?
Yes. Your records are protected with per-account access controls, private file storage, and short-lived signed links. We never sell your data or use it for advertising. Read the full Privacy Policy.